Hello.
I’m Cici (or Courtney, depending on how long you've known me).
I believe people are your greatest resource and that it takes a team to run any organization (my team includes my husband and two kids).
To really feel like a team, open, conversational communication is everything. My consulting style is creative, strategic, and results-driven, with a healthy dose of fun.
If you want to know more about my qualifications, read on. If you want to get to know me, let's chat.
My background.
If there’s one thing the aviation industry teaches you, it’s how to stay steady when the air gets choppy. Mergers, labor disputes, bankruptcies, and breaking news cycles can show up faster than a gate change at ATL. But this volatile industry turned out to be the perfect training ground for the work I do today: helping organizations navigate major transitions with clarity, confidence, and a whole lot less turbulence.
For more than twenty years, I’ve partnered with leaders across airlines, nonprofits, national unions, PE-backed companies, and growing businesses to tackle the moments that define an organization’s future. I’ve guided teams through mergers, restructurings, culture shifts, litigation, rapid growth, full-scale reinventions, and more. Whether the challenge calls for a unified narrative, a crisis game plan, or communication that brings people together instead of leaving them guessing, I bring a blend of strategic insight and hands-on support that keeps everyone aligned and moving forward.
Today, I help organizations turn uncertainty into momentum. When change is inevitable — or already at your doorstep — I’m here to make sure your people understand the “why,” your message stays clear, and your business feels the full benefit of tailwinds instead of headwinds. Let’s chart a smoother path through whatever comes next.
My career highlights.
I'm lucky to have loved every job I've ever had, and to achieve big things to support the companies and organizations I work for. Here are a few of the major achievements I have to my name:
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Trusted strategic advisor guiding executives through high-stakes transformations including mergers, labor disputes, litigation, bankruptcy, and large-scale restructuring
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Led crisis response preparation, training, and campaigns in the high stakes aviation industry
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Created workforce stability programs during labor shortages, including developing a career pathway initiative now adopted by most major airlines
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Built and scaled communications infrastructure enabling faster, more aligned responses to organizational change
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Led executive communications and brand strategy for dozens of C-suite leaders, ensuring alignment between organizational objectives, stakeholder messaging, and public narratives
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Grew a nonprofit fund from $40K to $1M+, establishing sustainable operations and fundraising
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Scaled a national recruiting and marketing department from the ground up – hiring and managing a cross-functional team of 40+ to address a critical workforce shortage
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Developed award-winning campaigns that influenced policy, drove stakeholder action, and minimized organizational risk across legal, HR, and labor initiatives
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Reduced organizational liability by developing enterprise-wide policies, training, and internal communications that aligned behavior with compliance expectations